Editorial Complaints Policy

At 5CBD, we strive to maintain the highest standards of accuracy, integrity, and fairness in all our content. We understand the importance of transparency and accountability in our editorial practices. If you believe we have failed to meet these standards in any of our articles or posts, we encourage you to bring your concerns to our attention.

How to Lodge a Complaint

If you have a complaint about any content published on 5CBD, please follow these steps:

Contact Us

You can reach out to us via email at [email protected]. Please include “Editorial Complaint” in the subject line to ensure a prompt response.

Provide Details

Clearly outline the nature of your complaint, including the URL of the specific content in question, the date of publication, and a detailed explanation of why you believe the content breaches our editorial standards.

Include Evidence

If possible, provide any evidence or supporting documentation that substantiates your complaint. This may include screenshots, links to credible sources, or relevant documents.

Your Information

To facilitate communication and resolution, please provide your name, email address, and any other contact information you deem necessary.

Our Response

Upon receiving your complaint, we will acknowledge receipt within 5 working days. Our editorial team will then conduct a thorough review of the content in question, taking into account your concerns and any evidence provided.

Resolution Process

Depending on the nature and severity of the complaint, the resolution process may vary. Our aim is to address complaints promptly and fairly. Possible outcomes include:

Correction or Retraction

If we determine that the content contains factual inaccuracies or breaches our editorial standards, we will issue a correction, clarification, or retraction as necessary. This will be prominently displayed on the relevant webpage.


In cases where we have clearly erred or caused harm, we will issue a formal apology to the affected parties.

Editorial Review

We may conduct an internal review of our editorial processes to identify any systemic issues and implement appropriate measures to prevent similar errors in the future.


We will provide you with feedback on the outcome of your complaint and any actions taken as a result.


If you are dissatisfied with the outcome of your complaint or our handling of the matter, you may request escalation to a higher authority within 5CBD. We will provide you with details on how to escalate your complaint.


We treat all complaints with the utmost confidentiality and respect for your privacy. We will only use your personal information for the purpose of investigating and resolving your complaint.


We welcome feedback on our Editorial Complaints Policy and its implementation. If you have any suggestions for improvement or would like to share your experience with the complaints process, please feel free to contact us at any time.

Thank you for helping us maintain the highest standards of editorial integrity at 5CBD.

Contact Information

Email: [email protected]